Testimonials

Read what our client say

 

Scott & Angela S.

"The process of building your first home can be stressful. There are so many things to consider and so many builders in the market. It is very easy to become overwhelmed. We had spent many weekends going through display homes and meeting with various salespeople and builders. As we were building on an acreage block a bit out of town at Nome near Alligator Creek, we had extra things to consider and a number of builders dismissed even looking at us because of the distance and other perceived “issues”. We were also getting very disheartened given the sudden boom in building in Townsville and the rush to get slabs down to receive grants. Some builders were happy to sign us up and get a slab down but couldn’t give a time frame after that. We didn’t want to be just another number to a company, this was our forever home and was our everything.

We were actually ready to delay our build until we came across REEF COAST CONSTRUCTIONS.

We went in for our initial consult with Rob and he was very accommodating and down to earth. It was very clear to us that this meeting was different. Meeting with a builder rather than a salesperson gave us answers to questions others couldn’t answer. Rob was upfront and gave us the direction we needed. We knew we weren’t just going to be a rush job and that our home was going to be built with the care, pride and dedication we wanted.

We walked away feeling at ease finally, and this was the moment we realized we had found the builder we wanted. Being a large family who had lived in many rental properties over the years we knew exactly what we didn’t want. Rob took our ideas and put together a plan that was exactly what we wanted and within our budget.

During the build we were included in every step of the way and the use of the buildertrend app was amazing! We could see the full schedule, budget, variations, photos of each stage and could communicate easily. Cam was so down to earth and whenever we were on site it felt like catching up with a friend.

We felt as though we had become apart of the REEF COAST family. Rob, Cam, Justin and Nicole were always very approachable which made it easy to ask any questions we had along the way, even if those questions were about other parts of our build that did not relate to them, such as rainwater, septic tanks, shed position etc, Cam and Rob were only too happy to give us guidance and advice. This showed their true character and that they really were there to help us achieve the best property we could!

The quality of workmanship achieved is honestly second to none. We are absolutely in love with our house and from the moment we moved in it felt like home. From the bottom of our hearts we sincerely thank the entire REEF COAST team for helping us get into the perfect home for our family.

P.S. Don’t know too many builders that would be happy to do gymnastics with a 3 year old on the new carpet, thanks Rob! Mackenzie still talks about our builder Rob doing “nastics” with her!"

5 February 2022

Allan S.

"The whole experience with Reef Coast and their team from initial meeting to hand over was very enjoyable. The team was always available to field questions and we felt a real personal touch throughout the process. The availability of the team and open communication made for an experience that never felt uncertain. Great job on the construction with high quality finishes on every aspect of the build. Extremely happy and would highly recommend to anyone choosing to build their dream home."

1 December 2021

John & Jacinta V.

Further to John & Jacinta's earlier testimonial:

"We are settling into our new abode nicely. We are delighted we chose Reef Coast Constructions as our builder. How did we end up signing up with Reef Coast one might ask? Here's why!

Rob arrived when he said he would initially to give advice on the dwelling present at the time on our property. He gave us the advice and said he would leave us with that advice and gave us his contact details if we had any further questions. Rob was in Reef Coast attire and appeared to have stepped out of a job site. He didn't have a brief case and he didn't ask us for our details regarding financial situation at all. He didn't pressure us to sign any papers. He simply chatted with us in an open and transparent manner highlighting his recommendations. On visiting his display house we felt very at ease and again did not feel pressured into answering questions about finance etc. Rob gave us our space and we liked that. We decided we liked his approach and signed up to begin the build process.

The initial process was challenging with unforeseen obstacles however I will always remember driving past the property and seeing Rob up on a machine digging the ground up to speed up that phase of the process. Rob was always available to take calls and if he was tied up he always returned the call promptly. Never were we left "wondering". He guided us through the design and layout with suggestions but ultimately it was our own decisions that were final. Rob had required paperwork for banks etc ready in a timely manner with all costs broken down clearly. We knew what we were getting for our money and had no hidden costs with our contract.

The Reef Coast team were amazing to deal with on site. Cameron was always reachable regarding questions about the build. (I think he may have cringed once or twice when he'd see my number pop up, hey Cameron, but he always took my calls despite my minor questions . The team were happy to meet any time on site to discuss the progress. They were adaptable with last minute changes that we thought of and they made it happen. There were at times uncertainty about specifics, however these were easily clarified with a quick call or email. I feel like Reef Coast became part of the family at one stage during the build. All the staff had a friendly approachable nature and never once got dismissive or annoyed with our questions/curiosities. Very open and honest and extremely easy to deal with. Nicole assisted with paperwork in the background and I recall feeling nervous about having to ring her initially due to my questions about forms etc, however once I spoke to her I was, yet again, at ease at her friendly, understanding and helpful nature.

I have recommended Reef Coast to others and I would definitely call on them again if we required advice and/or work to be completed. The Reef Coast Team adhere to their values of their business and that was very admirable for us.

Keep up the fantastic work ethic Reef Coast Team."

27 November 2021

John and Jacinta V.

"Excellent communication from day 1 through to the finish and beyond. Very open and transparent in the planning and delivery of work. Contactable and responsive every time we would need a question answered. On the job when they say they will be there. Delivered a beautiful home for our family and we are delighted with how it turned out. If you are considering building, Reef Coast Constructions will walk you through the process and make your vision a reality. Thank you to Rob, Cameron, Nicole and team for your guidance and support throughout the build."

3 October 2021

Carly J.

Right from the beginning the team at Reef Coast Constructions were amazing! I came to the display home with absolutely no idea where to start, and the helpful and client-centred advice I received from Rob made the decision of who to build with easy, and the entire process less daunting.

I was super happy with the way you made sure myself and all of my family members who came to visit with me, were involved in all aspects from drawing up the floor plan in the beginning, to the photos taken on the day of handover.

I couldn't be happier with the final outcome and couldn't speak any higher of the team at Reef Coast! I love my home and cannot wait to make memories here for years to come.

Thank you, thank you, thank you!

3 June 2021

Susan K.

"Thanks so much to everyone at Reef Coast for helping make our dreams a reality. You were true professionals and made the whole process easier during this difficult year. We couldn't be happier with the results and would highly recommend to anyone looking to renovate. Your dedication to perfection really shows and we couldn't be happier we chose Reef Coast Constructions."

30 September 2020

Terry & Christina T.

"We recently had our investment property rebuilt with Reef Coast Constructions. After a long stressful wait for insurance, we started rebuilding over a year after the floods. Fortunately, after Reef Coast Constructions took over, the process was no longer stressful.

They were able to quote to insurance requirements and worked toward our individual needs. They worked with us to assist greatly in keeping the costs down without losing quality. As we are interstate, we probably had more questions than usual but they were always answered clearly and promptly. The build process was seamless and we were able to hand over to our letting agent for them to advertise the property immediately after the build was complete. Thank you for a great experience, we wouldn't hesitate to use Reef Coast Constructions again or recommend their services."

1 August 2020

Daniel & Margaret L.

"We are very happy with the quality and finishings of our brand new home built by Reef Coast Constructions. We enjoyed the building process of our custom house plan from start to finish.

They were always happy to answer our questions and went out of their way to meet with us anytime needed. We would recommend anyone to build with Reef Coast Constructions."

2 March 2020

Kathryn K.

"Our family were one of the unlucky ones that had to relocate due to our home being flooded in February. Given I went through high school with Rob, and that his team were already receiving glowing recommendations from another neighbour who was also using them for their rebuild in Annandale - for us, it was a "no brainer". Given this "rebuild" was certainly not by choice, and we were already under emotional pressures and stress, both Rob and Cameron were exceptional. I would recommend them to anyone and everyone!"

7 January 2020

Catie M.

""Above and beyond" are the words that come to mind when I think of everything Reef Coast Constructions has done for me. Not only did they work and push to get me in my home by my very tight time-frame, but they did it with a smile and were always happy to answer my persistent questions. Being a first home buyer, I had no idea what to expect and the patience and clarification I received from Rob, Nicole, Cam, and their fantastic team are a credit to them and how much experience they have in the industry. I wholeheartedly encourage anyone looking to build, to consider this locally-owned, friendly business as your future builder.

From start to finish, Reef Coast Constructions ensured I was happy with all decisions and invited me to different stages throughout the build to finalise any and all details. My home was handed over to me with immaculate presentation and the team really did absolutely everything I could have asked for and more to make sure I was happy and comfortable. I couldn't have asked for a better business to introduce me to the home-building world. Thank you!"

14 December 2019

Carol H.

"In the confusion following the [2019 Townsville] flood, my daughter and son-in-law suggested I contact Reef Coast Constructions, as they had done some work for them and they were very happy with the outcome, and I was determined to use a local builder for the rebuild.

Rob was an enormous help with the insurance company scope of works and I cash settled very quickly. Reef Coast Constructions have been great to work with and nothing has been too much trouble for them – change of plans, extras, upgrades etc. Cameron my building supervisor listened to my concerns and wishes and often went over and beyond his charter. He was always available to talk to and always returned my calls. The quality of their workmanship and materials used was excellent.

I’m back home now, well in time for Christmas as was promised, and very pleased with the rebuild. I would recommend them without hesitation.

Well done Rob Cameron and the team! A happy customer!"

9 December 2019

Matt E. & Sharni

"What an experience, our first time building and given the opportunity again, we wouldn’t change a thing. Deciding to build was nerve racking and stressful in itself, we didn’t really have a clue what we were getting ourselves into. We knew picking a builder meant we would have to do our research, it was very important to us that we personally meet the builders of our future home. We spoke to many builders and salespersons prior to meeting Rob and Cameron from Reef Coast Construction and it was evident to us that after the first meeting, we had found our builders. Something that stood out to us is that Reef Coast is a family owned business, it felt a lot more personal & intimate plus we really liked the idea of supporting a local business.

Rob & Cameron made us feel comfortable right from the beginning. We felt an immense amount of trust in them after just a few discussions in regards to the building process. Once we had agreed on the plans, it was obvious that it wasn’t just a job for them, they genuinely cared about what we wanted. Prove this they did, time and time again - we had specific needs for the home and despite any hurdles, Rob & Cam fought hard to allow our ideas to become a reality. They went above and beyond to organise regular visitation for us to see what stage the house was at despite our limited availability. Whenever we had concerns, it was as simple as asking the question and the issue was instantly addressed.

Every step of the way Rob & Cameron kept us well informed with constant communication and guidance on matters we didn’t quite understand. Even with other developments under way, we never felt less of a priority to the Reef Coast team. They spent days after the build ensuring that every detail of our home was in perfect condition. Their hard work and attention to detail has not gone unnoticed, we are unable to fault our beautiful home.

From start to finish, the whole experience was smooth and enjoyable. We highly recommend Reef Coast Construction to all new and experienced homeowners and would undoubtedly chose to build with them again."

14 November 2018

Georges T. & Rhiannon L.

"Dealing with Reef Coast Constructions has been nothing but a breeze. From day one Rob and Cameron have been more than helpful and always willing to cater to us as we went through the process of building our first home. They have always understood and accommodated to our circumstances.

Dealing with the builder directly and not a salesman was one of the key factors of why we chose to build with Reef Coast Constructions. That, along with their genuine pride and ambition in their craftsmanship to produce our dream first home has been an excellent experience that I would recommend to anyone."

13 November 2018

Bob & Bev K.

"Reef Constructions added an ensuite, verandah and performed other modifications to our home in 2015.

We found Reef Constructions executed the work in a very professional manner and the quality of work was a high standard.

Several months have passed since completion and we know that the final cost of the project was commensurate with our price estimate and very close to Reef Construction's pre construction quote. With every detail, they were also considerate of the needs of the home owner and costs that the home owner would incur.

Many building projects fail to comply with the initial plan and become a home owner's nightmare afterwards, but Reef Constructions worked closely with us to ensure we got exactly what we wanted at an appropriate price."

4 August 2015

Ian L.

"Thank you Rob and Nicole Rule of Reef Coast Constructions for excellent Building Management, Communication and Quality Workmanship skills all round.
These essential factors, along with an honest down to earth builder, who step by step from quotation to completion made my building experience a very easy and enjoyable one. My new quality built home was completed on budget and well on time.

I would recommend anyone contemplating building a new home or renovating an existing one, to contact Rob and at the very least get a quote.
Highly recommended, and thanks again Rob and Nicole and all the tradespersons of Reef Coast Constructions."

11 November 2014

Brad W. & Selena C.

"When looking for a builder to quote on some repair and improvement works on our home Reef Coast Constructions was recommended to us verbally by another builder who told us that Rob was a ‘good bloke with great quality work’ and we have to agree.

The quality of materials used and workmanship provided was great, Rob was upfront and honest in all dealings with us and there were no hidden costs so Rob was able to work with us to get the job done within our budget. He was always available if we had questions and any issues were rectified in a professional and timely manner.

We would not hesitate to recommend Reef Coast Constructions to anyone looking for a builder whether for minor renovations or major building works."

23 February 2012

Nev & Anne B.

"We are writing to you in order to express our sincere thanks for a job well done on our newly completed extension at Coleraine Street, Annandale and by doing so hopefully giving you a reference of appreciation for future clients. The work included the addition of a new living room involving substantial changes to the roof line and also extending the existing patio. The particular care you took in the planning to ensure that the new work matched the rest of the house was very effective and the new room blends seamlessly.

From the outset the relationship with you has been a real pleasure, nothing was considered a hassle and small changes that we requested were accommodated. Your promptness and attention to keeping us informed was very much appreciated, as was the completion of the project ahead of the schedule. The work was done with minimal disruption to us and all the tradesman working on the site were friendly and courteous. Of particular note was their attention to cleaning up and being respectful of our property.

We lived in the house whilst all the changes were going on around us which at times was quite challenging, but our space was always respected and the site was always secured when the workers left.

Once again we express our sincere thanks and we would be delighted to offer a verbal reference to any prospective customers of Reef Coast Constructions."

3 October 2011

Martin & Franca B.

"Thank you Rob Rule and Reef Coast Constructions for making our building project a smooth and pleasant experience.

Before commencing work, Rob invested a considerable amount of his own time discussing with us our plans and the best approach in constructing our ideas. He made many useful suggestions and provided us with helpful advice. He always displayed a very positive “can do” attitude.

The Reef Coast Construction crew of tradesmen were prompt, polite and very hard working. They showed pride in their work which was of a very high standard. We were impressed with their attention to detail.

Our building project was completed well ahead of schedule, despite significant adverse weather conditions throughout the construction period.

We are very pleased that we chose to build our extensions with Reef Coast Constructions."

18 March 2011

Carol S.

"In 2007, we contracted Reef Coast Construction - Rob Rule, proprietor, to undertake major renovations to our home in Kirwan. The work was significant in that it required removal of part of the existing high set house, and adding a fourth bedroom complete with ensuite and walk in robe.

For a period of six months, Rob and his workers had access to our home and surroundings. At all times he and his staff were courteous, friendly and trustworthy. They were approachable and always kept us informed of the progress of the work. We felt confident to question Rob and make minor changes as work progressed.

The work was completed on time and we have been very happy with the standard of the work. We would be pleased to recommend Reef Coast Construction as a reliable company with a high standard of work."

2007